Written by George Lee Sye
Discover this practical guide to problem solving for business today.
Lean addresses waste and flow through a process. Six Sigma addresses variation in product or service outputs as they affect customers.
It’s STILL Not A Problem addresses the missing piece – problems associated with special cause events.
It offers an array of simple, yet extremely practical tools for solving event based problems not effectively covered by Lean and Six Sigma toolkits and adds to the skill set of Lean Six Sigma practitioners.
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